BeautySallon Store Return Policy
introduction:
At BeautySallon, we are keen to provide the best shopping experience to our valued customers, and we believe in their right to return products that do not meet their needs or expectations. That's why we offer a clear return policy that ensures you have peace of mind when purchasing from our store.
Return Terms:
Return Term: You can return products within 14 days from the date you received them.
Product Condition: Products to be returned must be in their original condition, with all tags and labels intact, and unused or damaged.
Reason for return: You can return products for any of the following reasons:
The product does not match the description on the website or in the store.
Product arrives damaged or defective.
The product arrives late than the time period specified for shipping and delivery.
Return Documents: You must attach your purchase receipt with the product to be returned.
Return steps:
Contact BeautySallon store customer service by phone or email to inform them that you would like to return the product.
Our customer service team will provide you with instructions on how to return the product.
Return the product to the address specified by customer service.
After receiving and evaluating the product, we will refund your payment within 7 business days.
Exceptions:
The following products cannot be returned:
Products that have been used or are damaged.
Products sold at discounted prices or special offers.
Custom made products.
Shipping costs associated with returning a product are not covered.
Customer rights:
We emphasize the customer's right to be satisfied with the products if they do not match what is in the store or in the pictures.
We emphasize the customer's right to return the products if they arrive damaged.
We emphasize the customer's right to return the products if they are delayed greatly due to the seller and the shipping period and time specified in the store's shipping and delivery period are not adhered to.
To communicate:
Tel: 00970594900528
Email: [email protected]
We hope that this policy is clear and understandable. Thank you for shopping with us!
